• Emotional Intelligence is responsible to the extent of 85% of the success and satisfaction of a leader both in their professional and personal lives
• Emotional Intelligence is part of the key competencies of an effective leader and of any successful, satisfied professional and individual

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• recognise early symptoms of stress
• learn easy to use practices and techniqes to keep up your energy and enthusiasm
• I use a variety of approaches, among which Sophrology

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• next – they do their best to understand their people: what inspires and motivates them , what stimulates passion and commitment in people
• being a powerful communicator is the MUST of any leader: communicate with force and sensitivity; have impact and influence people positively in order to get commitment, engagement and results

• the approach I use for coaching allows individuals to identify their own areas of strength and development, to formulate goals for themselves and to put in place a feasible action plan
• my belief is that each person has the capacity to find answers to their own questions and needs. The only help the person needs is: being asked the right questions, and being listened to with empathy

• listening with empathy
• adapting to the other person’s behavioural and communication style